0k93 Privacy Policy
Our goal is to be fully transparent about how your personal information is collected, stored, and kept secure.
This privacy policy applies to all services and websites of the 0k93 platform (https://0k93.lat). By using this site, you are considered to have fully accepted the terms of this policy. Please read the entire policy carefully.
1. Introduction and Purpose
0k93 is a safe and reliable online betting and casino platform operating for players in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting your personal information.
The purpose of this privacy policy is to clearly inform you about what type of information we collect, why we collect it, how it is used, and what steps we take to protect your information. Registering, logging in, or using any service on our platform means you agree to this policy.
0k93 never sells or transfers your personal information to unauthorized third parties. We use industry-standard SSL encryption and advanced cybersecurity measures to ensure the security of your information.
2. What Information We Collect
When creating an account and using services on 0k93, we may collect the following types of information:
2.1 Personal Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification — only persons aged 21 and above may register)
- National ID or passport number (when identity verification is required)
- Email address
- Mobile number
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
2.3 Technical Information
- IP address and device information
- Browser type and version
- Operating system information
- Cookie and session data
- Time and date of site access and browsing patterns
2.4 Gaming Activity Information
- Play history and betting records
- Bonus and promotion usage information
- Login and logout times
- Customer support communication records
3. Purpose of Data Collection
0k93 uses your information only for legitimate and specific purposes. The main purposes are described below:
- Account Management: To create, verify, and manage your account.
- Identity Verification: To confirm identity for age verification and fraud prevention.
- Financial Transactions: To complete deposit and withdrawal processes securely.
- Customer Service: To resolve your issues and provide support.
- Security: To prevent fraud, hacking, and other misuse.
- Responsible Gaming: To identify excessive gaming and provide appropriate support.
- Service Improvement: To improve our platform and user experience.
- Legal Compliance: To comply with applicable laws and regulations.
We will not use your information beyond the purposes listed above. If we need to use your information for any new purpose in the future, we will obtain your consent in advance and update this policy.
4. Cookies and Tracking Technology
0k93 uses cookies and similar technologies to improve your experience. Cookies are small text files stored on your device.
4.1 Types of Cookies We Use
- Essential Cookies: Required for the core functionality of the site, such as maintaining login sessions.
- Functional Cookies: To remember your preferences, such as language selection or browsing settings.
- Analytics Cookies: To analyze site usage and improve services.
- Security Cookies: To prevent fraud and unauthorized access.
4.2 Cookie Controls
You can control cookies through your browser settings. However, disabling essential cookies may cause some features of 0k93 to not work properly.
5. Sharing and Disclosure of Information
0k93 does not sell your personal information to any third party. However, we may share information on a limited basis in the specific circumstances below:
5.1 Service Provider Partners
Information may be shared as necessary for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technical support, and game providers (such as Pragmatic Play, Evolution Gaming, Spribe). These partners follow the same strict privacy policies as we do.
5.2 Legal Obligations
We may be required to disclose information when ordered by a court, in response to a valid request from law enforcement, or as required by applicable law.
5.3 Fraud Prevention
Specific information may be shared with relevant authorities to prevent fraudulent activity or money laundering.
6. Data Security Measures
0k93 uses industry-leading technology and practices to protect your information. The key features of our security infrastructure are:
- SSL Encryption: All data transfers are protected by 256-bit SSL/TLS encryption.
- Encrypted Database: All stored sensitive information is kept in encrypted form.
- Two-Factor Authentication: Two-step verification (2FA) is available to protect your account.
- Firewall and Intrusion Detection: Active monitoring against unauthorized access.
- Regular Security Audits: Regular security assessments are conducted through third parties.
- Limited Access: Employee access to personal information is granted only on a need-to-know basis.
Although we take every possible security measure, no method on the internet is 100% secure. If you notice any suspicious activity, please notify our support team immediately.
7. Data Retention Period
0k93 retains your information for as long as necessary. The following timeframes are generally followed:
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for at least five years for legal requirements and financial records.
- Transaction Records: Financial transaction information is retained in accordance with legal regulations.
- Customer Service Communications: Retained for a specified period to improve service quality.
After the designated retention period, we securely delete or anonymise your information.
8. Your Rights
As a user of 0k93, you have the following rights over your own information:
8.1 Right to Access
You have the right to know what information we have collected about you and how it is being used.
8.2 Right to Rectification
You have the right to request correction of any incomplete or inaccurate information stored in your account. This can usually be done through your account settings. For special cases, please contact the support team.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.
8.4 Right to Data Portability
You have the right to request a copy of your own information in a commonly readable format.
8.5 Right to Restrict Processing
In certain circumstances, you have the right to request that processing of your information be restricted.
To exercise any of the above rights, contact our support team via live chat or email ([email protected]). We will respond to your request within regular business days.
9. Protection of Minors
0k93 is intended only for persons aged 21 and above. We do not knowingly collect information from or provide services to minors.
Age is verified at the time of registration. If we become aware that information has been collected from a person under the age of 21, we will immediately delete that information and close the associated account. If you know that a minor is using our platform, please notify us immediately.
10. International Data Transfers
0k93 primarily operates for the Bangladesh market. However, some of our technical infrastructure and service providers may be located in other countries. In such cases, we ensure that the receiving party provides the same level of privacy protection when transferring data.
Contractual obligations and data protection standards are ensured for any international data transfer.
11. Third-Party Links and Services
Third-party software providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Spribe, Ezugi, Microgaming) are used on the 0k93 platform to run games. These providers have their own privacy policies and may process information according to their own policies.
0k93 is not responsible for the privacy practices of these third parties. We only work with partners who follow proven industry privacy standards.
12. Changes to the Policy
0k93 reserves the right to update this privacy policy as needed. For significant changes, we will notify you by email or through a notification on the platform.
The date of each revision will be noted at the top of this page. Continuing to use the site after a policy change will indicate that you have accepted the updated policy. We therefore recommend reviewing this page regularly.
13. Responsible Gaming and Data Use
0k93 is firmly committed to responsible gaming. By analyzing your gaming activity data, we can identify signs of excessive gaming and provide support when needed.
You can also set protective measures on your own account, such as deposit limits, betting limits, or self-exclusion. To learn more about responsible gaming, visit our Responsible Gaming page.